PRIVACY POLICY


Greetings from akpeshop.com

 

This Privacy Statement outlines the terms on which we will handle any personal data, including but not limited to payment information and other information we obtain about you from other sources or that you knowingly and willingly provide to us ("Information") in connection with your use of akpeshop.com and/or the AKP ESHOP mobile application (collectively, the "Platform"), services, and programs (collectively, the "Services"). We are dedicated to preserving and respecting your privacy because we recognize the value you place in the Information. For more information on our practices relating to your Information, please read the following carefully. You consent to the use of your Information in the manner described by this Privacy Policy if you use our Services.

References in this Privacy Policy to "we""our" or "us" (or similar) are references to akpeshop.com E-Commerce Owned By AKP ESHOP F.Z.E One Person Company References to "user" or "you" (or similar) are references to you as an individual or legal entity as the case may be.

 

WHAT INFORMATION WE MAY COLLECT FROM YOU

 

We may collect and process the following information about you:

 

1. Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co- registrations (e.g. social media logins), subscribing to our Services, posting material, or requesting further services.

2. The Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials, or feedback on our Platform.

3. Information you provide us, or that we may collect from you, when you report a problem with our Platform.

4. A record of correspondence if you contact us.

5. General, aggregated, demographic and non-personal Information.

6. If you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device.

7. Details of transactions you carry out through our Platform and of the fulfillment of your orders.

8. Details about your computer, including but not limited to your IP address, operating system, and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies")).

 9. Your email address from a third party if you indicate that you have consented to that third party sharing your information with us; and

10. Any other information we consider necessary to enhance your experience on the Platform.

 

HOW WE USE YOUR INFORMATION

 

We may use your data in the following ways:

1. We want to provide you with information, products, or services that you request from us. Or if we feel it may interest you.

2. To help you find what you're looking for, like local information and ads, while giving you content that's uniquely catered to your needs.

3. To execute the contracts you sign with third-party users on our platform or to execute the contract you enter into with us.

4. We will use your data to improve our services and provide you with a more personalized service.

5. To make sure we are presenting you with content in the best way possible, we use machine learning to make accurate recommendations based on the way you access our site.

6. To keep you informed about service updates.

7. To enhance your experience of the Platform.

 

We use your information for a variety of purposes, including administering and managing our incentives programs and fulfilling your requests for incentives. We can also allow you to participate in sweepstakes, and if you are a sweepstakes winner, we can notify you of that fact.

 

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

 

1. Here are our privacy practices. We do not share your sensitive information with other companies, but we do share anonymized information.

2. To help provide the best user experience, we may work with service providers who are affiliates and non-affiliated. These companies could be those that deliver your order or one to process payments for you.

3. We work with businesses to ensure they have access to the information they need, but we promise never to share your information elsewhere or give it away. Furthermore, since most of our services come from other businesses, we may gather new information about you which will be stored securely between affiliates and service providers.

4. We may use your contact information to send offers and promotional deals in addition to information about goods and services relevant to you for the purpose of enhancing your experience on our platform.

5. We may share your information with third parties who want to reach the kind of audience they target. We also use your information when we talk with our customers and want them to see ads related to what they are interested in.

6. You may be asked to provide additional information in order to participate in some of our promotions, such as competitions and market research. A Privacy Policy lays out how the organization will use your data after the promotion is over.

7. If a business is being acquired, customer information will be transferred as part of the deal. Business Transfers uses structured data and machine learning to generate custom content with the same quality as that created by a human.

8. We release information when we believe such a release is appropriate, like in compliance with the law, a law enforcement investigation and to protect the rights, property or safety of our users or others.

 

Note that links may be present on the Assistive AI Platform that redirect to websites operated by third parties. Please check their individual policies before submitting any personal information or data.

 

LEARN ABOUT THE STORAGE METHODS WE USE FOR YOUR PRIVATE INFORMATION

 

We may send or store your information in different places outside of UAE. Those places could be under the control of someone who works for us or one of our suppliers. Their function is to process and fulfill your order, process payments and provide customer support. We will store this information as long as necessary according to the purposes outlined in our privacy policy, or if required by law. Your Information may be transferred, stored, processed and used by our affiliates and by non-affiliated service providers in countries outside your original home country. Your payment details are sent to and stored in our affiliates so that we can process those charges for you and provide you with our customer service.

 

 

WHAT SECURITY MEASURES DO WE APPLY

 

We implement security features to ensure the safety and integrity of your information. Our engineers use encryption technology and firewalls to protect your data from hackers and failed transmissions. We also limit access to your information to only those employees who need it for the performance of their duties.

 

You need to protect yourself against unauthorized access to your password, and to your devices used to access our Services. You are responsible for keeping your password confidential- ensure you sign off when using a shared device.

 

There is always a risk that your information could be intercepted when you send it over the internet. No matter how careful we are, we cannot guarantee its safety.

 

 

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

 

You can access a broad range of information about your account and your interactions with the Platform to view and, in certain cases, update your Information.

 

Examples of information you can access easily on the Platform include:

1. up-to-date information regarding recent orders;

2. personally identifiable information (including name, e-mail, password, communications, and personalized advertising preferences);

3. payment settings (including credit card information); and

4. e-mail notification settings.

 

You can opt out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile.

 

Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and can utilize all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience.

 

We may retain a copy of your Information for compliance reasons. When you update information, we may retain a copy of the prior version for our records.

 

WHAT IF WE CHANGE OUR PRIVACY POLICY?

 

Our business changes constantly and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform or upon the date designated by us as the "effective date".

We may e-mail periodic reminders of our notices and conditions, but you should check our Platform frequently to see recent changes.

 

You should regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified.

 

HOW YOU CAN CONTACT US

 

If you have any concerns about your Information on the Platform, please contact us at legal@akpeshop.com with a thorough description, and we will try to resolve them.